Effective Date: April 2025

Alpha Living respects its client’s privacy and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following personal data:

• Identity Data: Name, title, date of birth.
• Contact Data: Address, email, phone number.
• Financial Data: Payment details, transaction records.
• Technical Data: IP address, browser type, and other technology identifiers.
• Usage Data: Information about how you use our website and services.
• Marketing Preferences: Your preferences in receiving marketing communications.

How We Collect Your Data

We collect personal data in the following ways:

• Direct interactions: When you contact us, fill out forms, or request services.
• Automated technologies: When you use our website (cookies, server logs, and analytics tools).
• Third-party sources: Property management platforms, business partners, or public databases.

How We Use Your Information

We use your personal data for the following purposes:

• To provide property management services.
• To process rental payments and manage contracts.
• To communicate with landlords and tenants.
• To improve our website and customer service.
• To comply with legal and regulatory requirements.
• To send relevant marketing updates (with your consent).

Sharing Your Data

We do not sell your data. However, we may share it with:

• Service providers assisting in property management.
• Law enforcement or regulatory bodies (if required by law).
• Business partners where necessary for service fulfillment.

Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure.

Your Rights Under UK GDPR

You have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data in certain circumstances.
• Object to processing for direct marketing purposes.
• Request data portability where applicable.
• Withdraw consent at any time where processing is based on consent.

To exercise your rights, contact us at info@alphaliving.co.uk
+443438410120

Data Retention

We retain your data only for as long as necessary to fulfill legal, contractual, or business purposes.

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. You can control cookie settings via your browser.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this policy from time to time. Please check this page regularly for updates.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Alpha Living
info@alphaliving.co.uk
+443438410120